Comcast Cable Customer Service & Complaints

... PUBLIC NOTICE ...

Resolution Process Regarding

CABLE TELEVISION COMPLAINTS

On April 2, 2009 Governor Granholm signed the UNIFORM VIDEO SERVICES LOCAL FRANCHISE ACT which provides for a dispute resolution process regarding cable television disputes between customers and providers and franchise entities.

If Flat Rock Residents need service or have a complaint regarding COMCAST CABLE they may call Comcast directly at the following number:

COMCAST CABLE (Customer Service or Complaints)

(1-888-COMCAST)

However, if a Flat Rock Resident (or any Michigan Resident) is not able to resolve their complaints with Comcast Cable at the above phone number, they may contact:

 

MICHIGAN PUBLIC SERVICE COMMISSION

Website: www.michigan.gov/mpsc; (Click on Video/Cable Button)

  • Phone: (866) 552-7725; Fax: (517) 241-2400
  • Mail: MICHIGAN PUBLIC SERVICE COMMISSION
  • ATTN: VIDEO FRANCHISING
  • 6545 MERCANTILE WAY
  • LANSING MI 48909
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